Refund & Cancellation Support
Sthaaaph, Freeze, Hold!
Booked an Ad Space and want to cancel? Orders can be cancelled and refunded only while your order is under "Checking Availability" status, without any fee or charges.
If your order status has changed from "Checking Availability" to eg. "Processing Order" or any other order status, we will not be able to cancel the order under any notice - as the selected product is now booked with its Media Owner or Service Provider.
You can check your current Order Status in "My Campaigns" after you Log IN to your account.
The Cancellation process is initiated only after Cancellation Request is received by us. We will begin the process to Reorder or Refund your Order with reference to our Refund & Cancellation Policy.
Uho! There's a Mistake. Want my money back!
Booked product's status is "Slot Unavailable"? We will request you to "Reorder" the purchase if you wish to choose the same Ad space for your campaign OR If you do not wish to Reorder please feel free to initiate the Refund Request. However if your selected Slot is Unavailable we will voluntarily inform, for you to take the next steps and help you.
The Refund process is initiated only after Refund Request is received by us. We will begin the process to Refund your Order with reference to our Refund & Cancellation Policy.
Meanwhile, we insist you to read our Refund & Cancellation Policy for further clarity on the process we follow at AddMyAd.
For Cancellation & Refund Request:
You can either
1) Fill this form
2) Mail us at email@example.com
3) Call us at (+91) 7 399 933 933 with your cancellation request
Along with mandatory information such as *Order ID*, *Reason for Cancellation* & *Feedback* for us to process and handle it for you. Processed only under above stated criteria.
Get support from AddMyAd’s support experts. Within the next few hours from your request.
What can you expect?
An AddMyAd support expert will guide you through all your Cancellation & Refund related concerns and queries, quashing any hurdle you are facing with AddMyAd’s order fulfilment and our promise.